Find solutions to your general music-related queries with our FAQ section.
For any special inquiry or other concern, please visit our contact page.
If you like to have more details about our products and catalogues can also visit our guides page.
All our products are handcrafted in our Italian workshop by skilled artisans who have dedicated their careers to creating premium string instrument parts. We combine traditional techniques passed down through generations with modern understanding of what players need.
Absolutely. Our products are designed and crafted to professional standards, trusted by soloists, orchestra musicians, and luthiers across Europe. Every piece undergoes rigorous quality control to ensure it meets our exacting standards.
While some experienced players may install certain parts, we strongly recommend professional installation by a qualified luthier. Proper fitting is essential for optimal performance, instrument safety, and tonal quality. Improper installation can damage your instrument or compromise sound quality.
Yes! We work with music shops and luthiers worldwide. Volume discounts are available starting at 10 pieces, with flexible mixed orders and no unrealistic minimums. Contact us for wholesale pricing.
We ship worldwide from Italy. Shipping times vary by destination but typically range from 3-7 business days within Europe and 7-14 business days internationally.
We accept returns within 30 days of purchase for unused, undamaged items in original packaging. Professional installation voids returns unless there's a manufacturing defect. Please review our full Refund Policy for details.
The end button anchors the tailgut to your instrument's endblock (the reinforced wood block at the bottom of your violin or viola). It's a critical component for string stability and proper setup.
Both function identically; the Semi Hill offers enhanced visual appeal. Choose based on your preference and whether you want to coordinate with Hill-style tailpieces.
Many players prefer coordinated fittings for visual harmony, but it's not mandatory. An ebony end button looks beautiful with ebony tailpiece and pegs, for example. However, mixed materials can create interesting visual contrast if that's your preference.
Signs include:
Consult your luthier if you notice any issues.
We strongly advise against it. The end button is fitted into the endblock, and improper installation or removal can:
Always have a professional luthier perform end button installation or replacement.
The Guarneri design has been favored for over a century because it:
It's the most universally comfortable design for the majority of players.
onsider these factors:
Many players try several before finding their perfect match.
Hardware primarily affects aesthetics and durability:
All hardware types function identically for chinrest mounting and adjustment.
Skin irritation can occur from:
Solutions:
he chinrest has minimal direct impact on tone compared to tailpiece or bridge, but it can affect:
Choose primarily for comfort; any tonal effect is secondary.
Quality chinrests can last decades with proper care. Many professionals never replace theirs unless damaged or seeking an ergonomic change.
The most common styles are:
Choose based on your instrument's aesthetic and your luthier's recommendation for your specific setup.
Each material offers different characteristics:
Consult your luthier about which material best complements your instrument's voice.
This refers to the fine tuners integrated into the tailpiece:
Hardware choice is primarily aesthetic and doesn't significantly affect tone.
The tailpiece plays a significant role in tone production. Material, weight, and design all influence:
A properly fitted, quality tailpiece can enhance clarity, warmth, and projection.
A tailgut connects your tailpiece to the endbutton. Yes, you need one! We recommend Kevlar tailguts for their durability and stability. Your luthier will install the proper length during fitting.
Yes, you can mix materials, though many players prefer coordinated fittings for visual harmony. The most important factor is choosing quality parts properly fitted to your instrument. Some mixing can create interesting visual contrast.
Yes. Our pegs are sold in sets of 4 pieces—the standard number needed for violin, viola, or cello (one per string). Sets ensure:
Both models perform identically when properly fitted. Choose based on aesthetic preference or your luthier's recommendation for your specific pegbox.
Ebony:
Rosewood:
Both materials perform excellently. Choose based on aesthetic preferences and budget. Rosewood offers exceptional quality at a more accessible price.
Matching fittings (pegs, tailpiece, chinrest, end button) create visual harmony, but it's not mandatory. Many players mix materials intentionally—for example:
The most important factors are quality and proper fitting. Aesthetic coordination is personal preference.
Replace pegs if you notice:
Many tuning issues are actually fitting problems (pegbox wear, incorrect taper) rather than peg quality. Consult your luthier for diagnosis.
Not recommended. Mixing peg models creates:
If replacing individual pegs, match your existing model. If replacing all four, you can switch models, but all four should match.
Take a look at our Guides&Tips section
